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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scavenger 1031

March 19, 2025

5  out of  5
rating by Scavenger 1031
"really fast, smooth and easy.Melissa cote was really friendly.really family oriented."
We responded:
"Thank you for the delightful feedback! We're pleased to hear that Melissa provided you with fast, smooth, and friendly service. Our office is always here for your insurance needs. - Lars Nielsen - State Farm Insurance Agent, Converse, TX"
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Tiffany Garcia

March 14, 2025

5  out of  5
rating by Tiffany Garcia
"Crystal Garcia did an amazing job and answered ALL the questions I had. She was professional and kind. I would highly recommend from here on out."
We responded:
"Thank you, Tiffany, for your wonderful feedback! I'm delighted to hear that Crystal provided you with such professional and kind service, answering all your questions. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out. We're here to help!"
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Sandy Teepell

March 8, 2025

5  out of  5
rating by Sandy Teepell
"Melissa was about to clearly explain our homeowners insurance and why the price was different from last year. It was a wonderful talk and I left knowing more."
We responded:
"Thank you, Sandy, for your wonderful feedback! I'm glad Melissa was able to provide a clear explanation of your insurance and address the changes in pricing. It's great to know you left the conversation feeling more informed. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Arthur Harris

March 7, 2025

5  out of  5
rating by Arthur Harris
"Always helpful"
We responded:
"Thank you, Arthur, for your wonderful feedback! I'm happy to know that you find our service consistently helpful. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Kylie Hammons

March 6, 2025

5  out of  5
rating by Kylie Hammons
"Maverick was very helpful in getting everything taken care of! A overall super pleasant experience!"
We responded:
"Thank you, Kylie, for sharing your experience! I'm glad Maverick was able to assist you effectively and make your experience pleasant. If you have any more questions, feel free to reach out to our office."
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tony f

March 4, 2025

5  out of  5
rating by tony f
"I would like to thank Lars and Melissa for their assistance in helping me with my home insurance policy. They were professional and courteous in addressing my questions and requests. I couldn't be happier with the coverage and pricing. Thank you very much for all your help!"
We responded:
"Thank you, Tony! I'm so glad to hear that you had a positive experience with your insurance policy. It's wonderful to know that Melissa and I could assist you effectively and provide the coverage and pricing you were looking for. If you have any more questions, feel free to reach out to our office anytime. We're here to help!"
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Diana Richardson

February 28, 2025

5  out of  5
rating by Diana Richardson
"Maverick was very helpful, considerate, and professional with my Auto Insurance needs. Give him a raise! Thanks for all you do!"
We responded:
"Thank you, Diana, for your wonderful feedback! I'm delighted to hear that Maverick provided you with such helpful and professional service for your insurance needs. Your suggestion for a raise is noted and appreciated! If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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David welcome

February 27, 2025

5  out of  5
rating by David welcome
"It was an amazing pleasure and experience working with Ms Crystal Garcia. Thank you!"
We responded:
"Thank you, David, for the fantastic 5-star rating! I'm glad you're satisfied with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Yafhette Isom

February 26, 2025

5  out of  5
rating by Yafhette Isom
"I have been insurance hunting for a while now and I came across Star Farm. I put in a call to my local office and when I received a callback, I spoke with Maverick Taylor. He had the most welcoming voice ever! I was offered everything I was looking for, and then some, at a very affordable price. Maverick explained each and every aspect of my policies so they were understandable. I wish I would have went with State Farm sooner!"
We responded:
"Thank you, Yafhette, for sharing your experience! I'm happy to hear that Maverick provided you with such a welcoming and informative service. It's wonderful that you found the coverage you were looking for at an affordable price. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Monie Holmes

February 25, 2025

5  out of  5
rating by Monie Holmes
"Maverick was so patient , so knowledgeable about the services and very thorough it was a 10/10 experience very quick and kind ."
We responded:
"Thank you, Monie, for your fantastic review! I'm happy to hear that Maverick provided such a patient, knowledgeable, and thorough experience for you. It's wonderful to know that you found the service quick and kind. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Simone J

February 24, 2025

5  out of  5
rating by Simone J
"Thank you Melissa"
We responded:
"Thank you, Simone, for your kind words! We're delighted to know that Melissa was able to assist you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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yamilet colon

February 24, 2025

5  out of  5
rating by yamilet colon
"Melissa was awesome, friendly and fast!!!"
We responded:
"Thank you, Yamilet, for your fantastic review! I'm delighted to hear that Melissa provided you with such friendly and fast service."
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Luis Arizaga

February 21, 2025

5  out of  5
rating by Luis Arizaga
"Crystal is very professional and on point,just like she said she would and she delivered the best quote. Couldn't be more happier with the coverage Crystal offered me. Thank you Crystal!!"
We responded:
"Thank you, Luis, for sharing your experience! I'm glad to hear that Crystal provided you with exceptional service and the best quote. It's wonderful to know you're satisfied with the coverage. If you have any questions or need further assistance, feel free to reach out anytime!"
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Chris Silva

February 15, 2025

5  out of  5
rating by Chris Silva
"Crystal Garcia helped us with our insurance and was extremely helpful, she also gave us discounts on policies and gave us an amazing rate. We were helped through the entire process they mad us feel welcomed unlike most insurance"
We responded:
"Thank you, Chris, for sharing your experience! I'm happy to hear that Crystal was able to assist you with your insurance needs and secure great discounts and rates. It's wonderful to know you felt welcomed throughout the process. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Anita Lopez

February 15, 2025

5  out of  5
rating by Anita Lopez
"Thank you crystal Garcia for all your help ."
We responded:
"Thank you, Anita, for your kind words! I'm delighted to know that Crystal was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Sam Nelie

February 7, 2025

1  out of  5
rating by Sam Nelie
"Personally, I’m not a fan of this specific office..from the beginning I had issues.. I shared my frustration and not once did the agent of the office reach out to address my constant issue.. communication with them is awful. Lars is kind of a pathetic office agent. DONT GO TO THIS OFFICE!!"
We responded:
"Sam Nelie. Thank you for your feedback. Emails between you and I were exchanged on January 8 and 9 regarding your issue, and we discussed what was needed to bring it to closure. We spoke via text message on January 23 and I even said give me a call on my personal cell phone (it was after hours) and your response was "nope". When we did talk the following day by phone you mentioned that you "get a lot of emails" and did not remember our email conversation, I get that. But at that time I explained what was needed to be completed to bring closure to your issue. We did the best that we could replying to the email initiated by you in early January, then conversing by text and speaking by phone just last week. What more could we have done? I know, I will get out the way and let Melissa run the show, she is pretty awesome! 😃 Melissa says thank you for the kind words."
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Brooke Richardson

February 5, 2025

5  out of  5
rating by Brooke Richardson
"Melissa Cote is very helpful, respectful, and sweet. ❤️❤️❤️ There had been a mix up and she handled it very professionally and reassuring. This is why I insure with State Farm because the staff is incredible!!!"
We responded:
"Thank you, Brooke, for sharing your experience! I'm happy to hear that Melissa was able to assist you professionally and reassuringly. Our team takes pride in providing exceptional service, and it's wonderful to know that you feel supported by us. If you ever need anything else, we're here to help!"
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Juan Garcia

January 31, 2025

5  out of  5
rating by Juan Garcia
"Gregory was very professional and got me taken care off quickly"
We responded:
"Thank you, Juan, for sharing your experience! I'm glad to hear that Gregory was professional and efficient in assisting you. We appreciate your feedback and look forward to helping you with any future insurance needs. Feel free to reach out anytime!"
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Zac Taylor

January 31, 2025

5  out of  5
rating by Zac Taylor
"Big thanks to Crystal G. She went above and beyond when helping me get quotes for auto and motorcycle coverage. Very informative, helpful, friendly and professional service. I would 10/10 recommend people to statefarm just based off my experience with Crystal. I wasn’t looking for life insurance, but Crystal was able to bundle coverages for me, helping me get the best deal for my budget. Thanks for all your help."
We responded:
"Thank you, Zac, for sharing your experience! We’re thrilled to hear that Crystal provided you with such excellent service and helped you find the best coverage for your needs. It’s great to know that her professionalism and expertise made a positive impact. We truly appreciate your recommendation and are grateful for your trust in State Farm. If you need anything else, don’t hesitate to reach out!"
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King Bored

January 27, 2025

1  out of  5
rating by King Bored
"I just watched you drive like an absolute maniac in and out of Kitty Hawk Middle School on Monday Jan 27th around 5:20 pm. You came flying into the parking lot and had to slam on your brakes to stop for your kid. It was so sudden I thought you hit something. I shrugged it off thinking maybe I saw it wrong or something. Then you drove off and went flying out of the parking lot where children are waiting to be picked up after school. You were definitely doing 20 to 30 miles an hour driving off through the parking lot. If you're going to drive like a moron in front of a children's school maybe don't put your name and phone number on the car. I'm also calling State farm to complain."
We responded:
"Just a dad embarrassing his daughter in a relatively empty parking lot. 🤷🏾‍♂️"
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Misty Kennedy

January 24, 2025

5  out of  5
rating by Misty Kennedy
"Great service! Melissa is awesome at her job! They take care of all your insurance needs! ❤️"
We responded:
"Thank you, Misty! I'm so glad you had a great experience with our service. Melissa truly is fantastic at what she does, and we're happy to take care of all your insurance needs. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Dominique Ricks

January 24, 2025

5  out of  5
rating by Dominique Ricks
"Great people. Knowledgeable. Good to work with."
We responded:
"Thank you, Dominique, for your positive feedback! I'm happy to know that you found our team knowledgeable and enjoyable to work with. If you have any questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Vianey Jasso

January 17, 2025

5  out of  5
rating by Vianey Jasso
"crystal was very helpful and was able to get us the best price and coverage needed for our vehicles"
We responded:
"Thank you, Vianey, for sharing your experience! I'm happy to hear that Crystal was able to assist you in finding the best price and coverage. Our team is dedicated to providing top-notch service, and it's great to know Crystal delivered just that. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Sam Garcia

January 11, 2025

5  out of  5
rating by Sam Garcia
"Just switched to State Farm. The insurance agent: Crystal who helped me was very helpful, knowledgeable and friendly. Should have switched sooner. Saved a ton over my old policy. 10 out of 10 service. Would and will recommend to others looking for a better rate on their policies."
We responded:
"Thank you, Sam, for sharing your experience! I'm glad to hear that Crystal was able to assist you with her helpful and friendly service. It's fantastic that you saved significantly on your policy. We appreciate your recommendation and are here for any future insurance needs or questions you might have."
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Connie Garcia

January 10, 2025

5  out of  5
rating by Connie Garcia
"Crystal is amazing. She was able to sign me up for life insurance. She was extremely fast, patient, friendly and professional. Crystal made the whole process very smooth. She definitely went over and beyond. Thanks Crystal."
We responded:
"Thank you, Connie, for your wonderful feedback! I'm happy to hear that Crystal provided you with such a smooth and professional experience while helping with your insurance. Her dedication to going above and beyond is truly appreciated. If you need further assistance, feel free to reach out to our office anytime."