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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bernadette Barnes

June 7, 2025

5  out of  5
rating by Bernadette Barnes
"Lars and his team are great. Answer every question and keeps us informed. Thank you!"
We responded:
"Thank you, Bernadette! I'm happy to know that Lars and the team have been able to answer your questions and keep you informed. We appreciate your support and are here whenever you need us. Let us know if there's anything else we can assist with!"
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austin zzz

June 2, 2025

5  out of  5
rating by austin zzz
"Simple, easy and straight to the point."
We responded:
"Thank you for your feedback, Austin! I'm happy to hear that you found the process simple and straightforward."
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Rebecca Meadows

May 22, 2025

5  out of  5
rating by Rebecca Meadows
"Crystal was great! Super patient and friendly."
We responded:
"Thank you, Rebecca! I'm glad to hear that Crystal was able to assist you with patience and friendliness. We appreciate your feedback and are here for any future insurance needs or questions you may have."
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DaeDae Dagringo

May 22, 2025

5  out of  5
rating by DaeDae Dagringo
"Fastest Easiest Most informative Ms Crystal Garcia. Thankyou for making my day. Good Job Mr Lars, exceptional hire."
We responded:
"Thank you, DaeDae, for your wonderful feedback! I'm glad to hear that Crystal made your day with her informative and efficient service. We truly appreciate having her as part of our team. If you have any questions or need further assistance, feel free to reach out."
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Benny Chan

May 16, 2025

1  out of  5
rating by Benny Chan
"U.S.A Army vet here. Spoke to Crystal about Purchasing auto insurance but statefarm didn't want to insure my vehicle so Crystal provided me another insurance company called Gainsco. I canceled gainsco and switch to Geico for a better rate. Next month roll by I received a email from statefarm for a disability income policy. I never enrolled or purchased that. I was deceived, I only wanted auto insurance. Why would I want to do business with you if your not gonna insure my vehicle? What kind of deception tactic is this? Is this a scam on us military vets?"
We responded:
"Thank you for taking the time to share your feedback. I apologize for the frustration you've experienced. It’s important to us that our customers feel respected and informed throughout their experience, and I regret that we did not meet that standard in your case. Our goal was to provide coverage that was requested on the application we received, in this case, short-term disability, and in your case this coverage was less than $4 a month. What a deal! However, you called, we responded, and at your request discontinued the coverage. No deception, no scam, just a changed mind. And you are entitled to that."
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Veronica Martinez

May 16, 2025

5  out of  5
rating by Veronica Martinez
"Always Helpful and Patient.. I just wanted to take time to thank Crystal Garcia For helping me.. Even though it was almost Closing time for them she stayed on the phone with me For about 30 minutes to help me with all my questions and fix my Situation.. she's always been a great help to me.. Returning my calls or texting.. she there when I needed answers.. Again thank you .. and thank you State Farm"
We responded:
"Veronica, we’re so glad to hear how Crystal was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Monie Holmes

May 8, 2025

5  out of  5
rating by Monie Holmes
"Mellisa was super fast , patient and thorough with explaining my options and the pricing was a great deal ! I would refer anyone to this location ! Super satisfied!"
We responded:
"Thank you, Monie, for your fantastic review! I'm happy to hear that Maverick provided such a patient, knowledgeable, and thorough experience for you. It's wonderful to know that you found the service quick and kind. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Cynthia Deveaux

May 5, 2025

5  out of  5
rating by Cynthia Deveaux
"Courteous and very knowledgeable."
We responded:
"Thank you, Cynthia, for your kind words! I'm happy to know that you found our service courteous and knowledgeable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Jamar William

April 28, 2025

5  out of  5
rating by Jamar William
"Crystal and Lars at State Farm are amazing! Crystal especially made everything so easy and made me feel really taken care of. They’re both super helpful, friendly, and professional. Couldn't ask for more!"
We responded:
"Thank you, Jamar, for your wonderful feedback! I’m happy to hear that Crystal and I could make your experience smooth and enjoyable. We’re grateful for your kind words and are always here to help with any of your insurance needs. Don’t hesitate to reach out if you have any questions in the future!"
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Mikayla Yanez

April 25, 2025

5  out of  5
rating by Mikayla Yanez
"We love this office! Melissa always handles us so kindly and quickly! It’s like calling a friend but they’ve *literally* got you covered- with your insurance LOL! We never want to switch!"
We responded:
"Hey, Mikayla! Your message brought big smiles to our team—Melissa will be so happy to hear this. She truly cares about every conversation, and it means a lot to know it feels like chatting with a friend. Thanks so much for your shoutout!"
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Santeesha Moore

April 16, 2025

5  out of  5
rating by Santeesha Moore
"Crystal was amazing and very patient with me. She kept her word with calling me back and helped me with all of my questions. I felt like I was talking to my friend. Give my girl a raise! Thank you Crystal 😊"
We responded:
"Thank you, Santeesha, for sharing your experience! I'm glad to hear that Crystal provided such supportive and friendly service. Her dedication to helping with your questions and maintaining communication is truly appreciated. If you need any further assistance, feel free to reach out to our office. We're here to help!"
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Armen Khachiyants

April 15, 2025

5  out of  5
rating by Armen Khachiyants
"Mavrick Taylor did a great job setting up my insurance."
We responded:
"Thank you, Armen, for sharing your experience! I'm happy to know that Mavrick Taylor did a great job setting up your insurance."
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Joe V

April 11, 2025

5  out of  5
rating by Joe V
"We were needing home insurance and Crystal provided us the help we needed along with bundling our home insurance with auto to save more money than with our current insurance. Crystal was extremely helpful and patient with us throughout the process and provided excellent customer service!"
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to hear that Crystal was able to assist you with bundling your insurance, resulting in savings. Her dedication to providing excellent service and patience is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Scavenger 1031

March 19, 2025

5  out of  5
rating by Scavenger 1031
"really fast, smooth and easy.Melissa cote was really friendly.really family oriented."
We responded:
"Thank you for the delightful feedback! We're pleased to hear that Melissa provided you with fast, smooth, and friendly service. Our office is always here for your insurance needs. - Lars Nielsen - State Farm Insurance Agent, Converse, TX"
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Tiffany Garcia

March 14, 2025

5  out of  5
rating by Tiffany Garcia
"Crystal Garcia did an amazing job and answered ALL the questions I had. She was professional and kind. I would highly recommend from here on out."
We responded:
"Thank you, Tiffany, for your wonderful feedback! I'm delighted to hear that Crystal provided you with such professional and kind service, answering all your questions. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out. We're here to help!"
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Sandy Teepell

March 8, 2025

5  out of  5
rating by Sandy Teepell
"Melissa was about to clearly explain our homeowners insurance and why the price was different from last year. It was a wonderful talk and I left knowing more."
We responded:
"Thank you, Sandy, for your wonderful feedback! I'm glad Melissa was able to provide a clear explanation of your insurance and address the changes in pricing. It's great to know you left the conversation feeling more informed. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Arthur Harris

March 7, 2025

5  out of  5
rating by Arthur Harris
"Always helpful"
We responded:
"Thank you, Arthur, for your wonderful feedback! I'm happy to know that you find our service consistently helpful. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Kylie Hammons

March 6, 2025

5  out of  5
rating by Kylie Hammons
"Maverick was very helpful in getting everything taken care of! A overall super pleasant experience!"
We responded:
"Thank you, Kylie, for sharing your experience! I'm glad Maverick was able to assist you effectively and make your experience pleasant. If you have any more questions, feel free to reach out to our office."
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tony f

March 4, 2025

5  out of  5
rating by tony f
"I would like to thank Lars and Melissa for their assistance in helping me with my home insurance policy. They were professional and courteous in addressing my questions and requests. I couldn't be happier with the coverage and pricing. Thank you very much for all your help!"
We responded:
"Thank you, Tony! I'm so glad to hear that you had a positive experience with your insurance policy. It's wonderful to know that Melissa and I could assist you effectively and provide the coverage and pricing you were looking for. If you have any more questions, feel free to reach out to our office anytime. We're here to help!"
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Diana Richardson

February 28, 2025

5  out of  5
rating by Diana Richardson
"Maverick was very helpful, considerate, and professional with my Auto Insurance needs. Give him a raise! Thanks for all you do!"
We responded:
"Thank you, Diana, for your wonderful feedback! I'm delighted to hear that Maverick provided you with such helpful and professional service for your insurance needs. Your suggestion for a raise is noted and appreciated! If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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David welcome

February 27, 2025

5  out of  5
rating by David welcome
"It was an amazing pleasure and experience working with Ms Crystal Garcia. Thank you!"
We responded:
"Thank you, David, for the fantastic 5-star rating! I'm glad you're satisfied with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Yafhette Isom

February 26, 2025

5  out of  5
rating by Yafhette Isom
"I have been insurance hunting for a while now and I came across Star Farm. I put in a call to my local office and when I received a callback, I spoke with Maverick Taylor. He had the most welcoming voice ever! I was offered everything I was looking for, and then some, at a very affordable price. Maverick explained each and every aspect of my policies so they were understandable. I wish I would have went with State Farm sooner!"
We responded:
"Thank you, Yafhette, for sharing your experience! I'm happy to hear that Maverick provided you with such a welcoming and informative service. It's wonderful that you found the coverage you were looking for at an affordable price. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Simone J

February 24, 2025

5  out of  5
rating by Simone J
"Thank you Melissa"
We responded:
"Thank you, Simone, for your kind words! We're delighted to know that Melissa was able to assist you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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yamilet colon

February 24, 2025

5  out of  5
rating by yamilet colon
"Melissa was awesome, friendly and fast!!!"
We responded:
"Thank you, Yamilet, for your fantastic review! I'm delighted to hear that Melissa provided you with such friendly and fast service."
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Luis Arizaga

February 21, 2025

5  out of  5
rating by Luis Arizaga
"Crystal is very professional and on point,just like she said she would and she delivered the best quote. Couldn't be more happier with the coverage Crystal offered me. Thank you Crystal!!"
We responded:
"Thank you, Luis, for sharing your experience! I'm glad to hear that Crystal provided you with exceptional service and the best quote. It's wonderful to know you're satisfied with the coverage. If you have any questions or need further assistance, feel free to reach out anytime!"